Careers

The Starfish Bilingual Match Specialist is responsible for overseeing high school student/adult mentor matches, and ensuring that healthy, productive and satisfying relationships develop between the student and their adult mentor. The Bilingual Match Specialist must be an independent problem-solver, as much of the work will focus on helping solve relational and education-focused problems for students and their families.
The position also requires strong communication skills and knowledge of higher education is preferred. The Bilingual Match Specialist will work with the program team that values new ideas, collaboration, and relentless effort – all focused on our mission. This position reports to the Lead Match Specialist. The Bilingual Match Specialist must be able to work evenings and some weekends.

• Manage a team of scholar matches
• Make regular contact with matches by text, phone call, email, etc
• Participate in team matching sessions to help identify a best- fit mentor for each scholar in the program
• Assist with Scholar and Mentor recruitment efforts including: delivering presentations, interviewing candidates, and helping to lead orientation sessions for both groups
• Work with students regarding college access and career planning
• Work with other program staff (both paid and volunteer) to coordinate a best effort on behalf of each student
• Maintain ongoing communication with community partners that offer services to matches
• Provide input to newsletter and other promotional pieces
• Support the development of team with data and match stories
• Other duties as assigned.

Starfish Initiative is a post secondary education access and readiness program serving motivated high school students with in Marion County, Indiana. We believe that mentoring is the key to improving the educational attainment and future of today’s youth. To that end, we match every student in the Starfish program with professional, volunteer mentors whose job is to help walk scholars through their high school journey into college.

Examples of Duties:

• Manage a team of student/mentor matches
• Contact matches quarterly
• Track and update match progress and supervision notes using CRM system
• Work with students regarding post secondary education access, career planning, and other topics as they arise.
• Work with other program staff (both paid and volunteer) to coordinate a best effort on behalf of each student
• Maintain ongoing communication with community partners that offer services to matches
• Assist with planning of Starfish events
• Help with scholar recruitment efforts to support the program
• Represent the agency in the community
• Provide input to newsletter and other promotional pieces
• Provide reports as needed to the Development team and CEO
• Support Development team with positive match stories
• Other duties as assigned.

Required Capabilities

• Bachelor’s degree required
• Bilingual proficiency in English and Spanish
• Strong written and verbal communication skills
• Must have an outgoing personality and be comfortable with public speaking
• Extremely strong organizational and interpersonal skills
• Creativity and flexibility in assuming responsibilities is essential
• Experience working in racially, ethnically, and socio-economically diverse urban communities
• Experience working with teens
• Flexible work hours, some evenings and weekends required
• Strong technology skills

Desired Capabilities

• Experience with matching systems
• Academic or professional background in education, youth development, social services, or other related fields.